IOTE Expo China

IOTE 2024 | The 22nd International Internet of Things Exhibition-Shenzhen

Shenzhen World Exhibiton & Convention Center (Bao'an District)

Industry trend|If a hotel uses RFID to track linens, how long will it take to recover the cost?


In today’s highly competitive hotel industry, linen management has always been one of the important challenges faced by five-star hotels. To meet customer expectations for high-quality service, hotels must ensure an adequate supply of linens, precise inventory control, and efficient communication. The linen tracking function launched by HID provides a new linen management solution for five-star hotels, helping hotels achieve efficient and accurate linen management, reducing costs and improving operational efficiency.

As one of the five-star hotel partners, Royal Jersey Laundry took the lead in adopting HID’s RFID linen management platform. This innovative technology replaces traditional paper-based systems and enables end-to-end tracking from washing to collection. By deploying LinTRAK RFID tags and Acuity software, the Royal Jersey Laundry successfully achieved accurate counting and automatic billing of linen. Not only does this system reduce human error, it also increases productivity and efficiency and reduces labor costs.

The application of RFID technology makes linen management more intelligent. Laundry and housekeeping staff can easily identify the type, quantity and usage status of linens through RFID tags for better inventory management. In addition, through integration with Sage accounting software, the laundromat can automatically generate accurate invoices, further improving the efficiency of financial management.

Since the HID equipment was installed in 2019, the system has paid for itself due to increased efficiency and productivity. Laundry and housekeeping staff no longer waste time on tedious and resource-intensive activities such as manually counting linens. They are redeployed to more productive work, saving 10–20% in labor costs.

Additionally, because hotels know exactly where and how much linen is located, they are better able to meet peak demand and reduce linen expenditures by up to 30%. While linen theft in five-star hotels is rare, it does occur. . RFID tags allow for better monitoring of expensive bedding and towel investments. Operations are more efficient because items tracked with RFID are rarely lost or misplaced.

The linen tracking function of RFID provides an efficient and accurate linen management solution for the hotel industry. By using RFID technology, laundries have realized intelligent management of linens, reduced costs and increased productivity. At the same time, hotels can also enjoy better operational benefits, improving customer satisfaction and competitiveness. In the future, with the continuous advancement of technology and the popularization of applications, the linen tracking function of RFID is expected to play an even more important role in the hotel industry.

This paper is from Ulink Media, Shenzhen, China, the organizer of IOTE EXPO (IoT Expo in China)

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IOTE 2024 The22nd International Internet of Things Exhibition-Shenzhen 2024.08.28-30 Wed. To Fri. 9:00-17:00(only Friday until 14:00)

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